Ten top tips for helping with mental health problems: #3

27 May 2015 2 minute read

Listen to what the person you are helping is actually communicating to you. Listening skills lie at the heart of helping those with mental health difficulties. It's important to realise that even those who would identify their strength as something other than listening can learn how to listen more effectively. Quite often we listen in a 'passive' rather than an 'active' way. This can result in the person who is speaking to us feeling that we are not interested in what they have to say.

'Active' listening includes:

We are much more effective as helpers if the person we are helping knows that they have been heard.